The Public Service Commission (PSC) internship programme at the University of Nairobi, Kisumu Campus, has, over the years, gained traction. It provides an invaluable opportunity for graduates to gain hands-on experience in a dynamic and professional environment. Interns get to work across various departments, including reception and administration, where they learn crucial skills such as effective communication and customer service. They are the first point of contact for clients visiting the campus. They respond to inquiries and direct individuals to the appropriate offices.
Departmental Experience and Skills Gained
1. Reception and Administration:
Interns are first stationed at the reception area, where they develop essential skills in communication and public relations. They learn to handle inquiries efficiently and direct visitors or students to the correct departments, fostering skills in multitasking and customer engagement.
2. Faculty of Arts and Social Sciences:
Working in this faculty, interns gain exposure to data management and documentation. One key skill acquired is critical thinking, as they assist with organizing academic records and facilitating communication between students and faculty members.
3. Faculty of Business and Management Sciences:
Here, interns participate in record keeping and financial management tasks, acquiring analytical skills by assisting with budgeting, data entry, and maintaining financial reports. This hands-on experience is crucial for anyone pursuing a career in business administration.
4. Faculty of Law:
Interns in the Faculty of Law get the opportunity to engage in legal documentation and case file management. One vital skill learned is attention to detail, as accuracy is crucial when handling legal records and preparing briefs.
5. ICT Department:
In the ICT department, interns are exposed to technical support and troubleshooting. They gain practical experience in network management, software installation, and data backup, equipping them with essential IT support skills needed in today’s technology-driven world.
6. Library:
Working in the library enables interns to develop skills in cataloguing, digital archiving, and assisting users with research tools. One key skill acquired is information literacy, which helps interns manage and organize vast amounts of information efficiently.
7. Bookstore:
At the bookstore, interns learn inventory management and customer service. They gain experience in stock taking, record keeping, assisting customers with purchases, and developing skills in organization and retail management.
Supportive and Knowledgeable Staff.
The internship experience is greatly enriched by the generous and kind-hearted staff, who are always willing to share their knowledge and expertise. Their mentorship help interns feel supported and confident, fostering a positive and encouraging work environment.
Testimonies from Interns.
"The PSC internship at the University of Nairobi, Kisumu Campus, has been an incredible learning experience for me. I have gained invaluable skills in communication, data management, financial analysis, IT support, information literacy, and customer service. The exposure to diverse departments has truly broadened my perspective and prepared me for the professional world. I am especially grateful to the staff members who have been generous with their knowledge and kind-hearted in guiding me throughout my internship journey. I now feel well-equipped and ready to face the outside job market with confidence and practical experience."
Edith Ondara
"The PSC internship at the University of Nairobi, Kisumu Campus, truly equips interns with diverse skills, preparing them for professional roles in public service and beyond. Exposure to various faculties and departments enhances their adaptability and competence, making them more competitive in the job market.
My internship at the University of Nairobi in Kisumu Campus, was an invaluable experience that allowed me to gain vast hands-on experience develop my project management skills, gain practical experience in marketing, and significantly impacted my career solidified my interest in team playing, problem analysis, gave me confidence to apply in my future career endeavors.”
Horace Oduor.
"The Public Service Commission [PSC] Internship at the University of Nairobi, Kisumu campus, has been instrumental in my career development. I had the opportunity to gain hands - on experience at the Front office Department. The team was incredibly welcoming and supportive, providing me with mentorship and guidance throughout my time here. This experience not only boosted my confidence but also helped me develop important professional skills, such as communication, time management, and problem - solving. It was a wonderful opportunity to work with such a talented group of professionals. I am now fit and competent to face the outside job market."
Pauline Were.
PSC Intern
Kisumu Campus*
Writers:
Edith Ondara
Horace Oduor
photos:-
BD Njuguna
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